ORDERING / SHIPPING FAQ
• Gemini Crow will do our best to ensure that your sauces are packaged and shipped safely & securely within 48-72 hours upon placement of your order. We ship via USPS Priority Mail and will send you a tracking number within 12-24 hours after shipment.
The USPS will scan your package upon delivery which will digitally let us know that it has arrived at the address you provided. Gemini Crow can/will not be held responsible for packages lost, stolen, or un-recoverable after delivery confirmation has been made. Should you not receive your order, please bring your tracking number to your local post office and speak with the post master to open an investigation.
For your additional protection, you may request 'Signature Confirmation' on your order for an additional $3.25. A human signature will be required in order to complete delivery of your package. Please contact us before or immediately after check-out to add the 'Signature Confirmation' to your order.
• UNITED STATES FRIENDS: We can ship up to 3 items for $7.50. 4-7 items ship for $15.00 If you wish to order 8 or more items, please contact us prior to placing your order, so we may calculate accurate shipping & handling costs for you. (UPDATED SHIPPING OPTIONS/PRICES coming soon!)
• INTERNATIONAL FRIENDS: Shipping glass overseas IS expensive. Please contact us prior to ordering with the items you wish to purchase, so that we may calculate the most accurate, efficient, & safe shipping options for you. We will respond do your inquiry within 48 hours.
• Was your item damaged during shipment? Please send us a picture of the broken bottle(s) & packaging (with address label in view). We will then figure out make-good options with you.
• Gemini Crow does not accept returns of any kind and all sales are considered FINAL.
• Would you like to carry Gemini Crow products in your store or online outlet? What a coincidence! We would love to be carried by you too! Please get in touch and let's make it happen!
DID WE NOT ANSWER A QUESTION YOU HAD?
• Please contact us and we will answer any question you have to the best of our ability!